Emma Walker
- Total activity 29
- Last activity
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Activity overview
Latest activity by Emma Walker-
Emma Walker created an article,
Taking actions on Insights
As you scroll down through your Pulse Insights, you have the option to 'Take Action' on a product or products. The actions that are available will vary based on the products that are selected, bu...
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Emma Walker created an article,
Dashboard
Your Pulse Dashboard The first thing you will see when you log in to Pulse is your Dashboard, giving you a 360 view of what's going on in your store. Here we've highlighted the key areas of your st...
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Emma Walker created an article,
Labels are not responding to a price update
Check if MarketHub PC is turned on in server room. If it is off, turn it on. Check to see if the network is down, if it is, contact your network provider. If network is not down, check if the...
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Emma Walker created an article,
Product/price discrepancy on a label
What to do if your label isn't showing the correct information. If your label is showing the incorrect price, you will need to contact our Support Team to identify the problem. In order to diagnose...
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Emma Walker created an article,
Reported Power Outage, labels are not responding i.e price updates are not being shown on labels
Check if MarketHub PC is turned on in server room. If it is off, turn it on. If MarketHub PC is on, check if network is down. If it is, contact your network provider. If none of the above are...
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Emma Walker created an article,
What if "Product Not Found" is displaying on the handheld?
What to do if your Handheld scanner isn't detecting products. If there is a new product in your store and the handheld is unable to detect it, "Product Not Found", please contact SupportUKI@ses-ima...
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Emma Walker created an article,
What do I do if the handheld is not responding?
Here are the steps to take if your handheld is not responding: Check to see if power is on in the handheld Check in settings/WiFi to see if the handheld is connected to the store WiFi network ...
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Emma Walker created an article,
How to assemble and attach a blister pin (T-bar hanging hooks fixture)
This video shows you how to assemble and attach a blister pin to a T-bar hanging hooks fixture. We hope this video helps, but please get in touch by emailing SupportUKI@ses-imagotag.com if you ne...
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Emma Walker created an article,
How to attach a round rail clip to a 1.6" label
This video shows you how to attach a round rail clip to a 1.6" label. We hope this video helps, but please get in touch by emailing SupportUKI@ses-imagotag.com if you need any help or advice.
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Emma Walker created an article,
How to set and remove out-of-stock markers
1. Select the Stock Markers option in the Main Menu. 2. Scan the ESL ID. 3. Here you can see the ‘Out of Stock’ message is activated/deactivated. 4. Slide the switch to activate/deactivate the ‘out...